Tips & Hints
With helpful tips and hints, we want to help you improve the protection of your data and privacy and provide food for thought and assistance with important background information.
You will also find an overview of helpful information for using our security solutions.
Articles worth reading and helpful tools
What is my IPHow to bypass censorship on the Internet with a VPN
How to protect yourself in public WiFi networks
The most common mistakes when using passwords and how you can avoid them
Why encryption is important
Encryption and strong passwords are important for protecting your privacy
How to keep data safe from hackers on vacation
What is geoblocking and how you can get around it
Why the Recycle Bin is not enough to securely delete your data
How to use the Password Manager on iOS and Android devices
How a VPN can protect your smartphone and increases security and browsing comfort
How to save money with VPN when shopping, booking flights and vacations online
Should you always keep your VPN active?
User manuals
Steganos VPN Online ShieldSteganos Data Safe
Steganos Password Manager
Welcome to the Steganos Press Center
You can find the latest announcements and press releases, photos and videos here.
Do you have any questions? Are you interested in a trial version of any Steganos product or do you want to contact our experts directly? Send us an e-mail.
Latest News
Berlin, Germany, September 10th, 2020
Steganos presents the new software generation 22 with innovative new features
Berlin, Germany, April 23th, 2020
Steganos supports Aktion Deutschland Hilft worldwide coronavirus emergency aid
Berlin, Germany, August 29th, 2019
The new Generation 21
Berlin, Germany, September 6th, 2018
20 years of privacy protection with the new Anniversary Edition of Steganos Privacy Suite 20
Berlin, Germany, April 4th, 2018
mySteganos Online Shield VPN now even offers Internet security for macOS devices
Berlin, Germany, September 4th, 2017
New: Steganos Privacy Suite 19 - complete package for data protection and privacy
Berlin, Germany, January 19th, 2017
Steganos Tuning PRO: Professional Windows tuning that doesn’t require expert knowledge
Berlin, Germany, September 22nd, 2016
Steganos Privacy Suite 18: One-stop data security
Berlin, Germany, October 2nd, 2015
Critical TrueCrypt security bugs found: Steganos offers free migration to Steganos Safe 15
Out now: Steganos Privacy Suite 17 with Windows 10 compatibility and enhanced protection against online tracking
Berlin, Germany, July 21st, 2015
Vacation Time With Your Smartphone: Safe and Anonymous Surfing With the VPN Apps From Steganos
Berlin, Germany, June 24th, 2015
Surfing Safely at the Hotspot: Steganos Online Shield VPN Now Available as Mobile App for iOS
Berlin, Germany, February 9th, 2015
Safeguarded against WebRTC: Steganos Online Shield VPN still protects real IP-addresses
Berlin, Germany, September 4th, 2014
Post-Nude Selfie Hack: Steganos Privacy Suite 16 Puts PC and Mobile Users In Control of Data
Berlin, Germany, May 15th, 2014
The internet how I want it: Surf safely and privately with the new Steganos Online Shield VPN
Berlin, Germany, March 31st, 2014
After successful App launch: Use Steganos Online Shield on up to 5 devices with just one license
Berlin, Germany, March 17th, 2014
Interpol issues warning about public WiFi networks - Steganos offers protection with Android app
Press Contact
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Steganos Software GmbH
Storkower Str. 158
10407 Berlin
Germany
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Management

Managing Director
Terms of use for the Steganos Newsletter
Steganos Software GmbH offers visitors to the Steganos website a newsletter subscription. Steganos offers the opportunity of receiving regular information from and about Steganos and their products by email. This offer is in accordance with the following regulations.
§ 1 Registration
(1) The subscription presupposes that the visitor is allowing him/herself to be registered. To do this, Steganos requires the email address of the subscriber.(2) The subscriber is at liberty to provide further personal data.
(3) A visitor is not required to register. Steganos reserves the right to refuse a registration without specifying a reason.
§ 2 Processing
(1) The newsletter subscription begins when the registration has been confirmed. Steganos sends newsletter to the subscriber regularly by email. The subscriber has no claim on this service.(2) Steganos reserves the right to suspend and/or halt the distribution of the newsletter at any time without advance notice. This applies in particular to cases where, for technical reasons (e.g. viruses in the computer system, manipulation or error in the hardware and/or software) or legal reasons, proper implementation cannot be ensured.
§ 3 Notice of cancellation
(1) The subscriber may cancel the newsletter subscription at any time. Steganos will delete any stored personal data upon cancellation.§ 4 Liability
(1) Steganos is not responsible for any damage, which may develop as a result of defects, delays or interruptions in the transmission, of breakdowns in the technical equipment and services, incorrect contents, loss or deletion of data, viruses or in any other way, unless such damage is caused deliberately or by gross negligence on the part of Steganos, its coworkers or subcontractors.§ 5 Data Protection
(1) Steganos undertakes to adhere to the legal regulations regarding data protection. In particular, this refers to the General Terms of Privacy in this regard.§ 6 Final Provisions
(1) Steganos reserves the right to change these terms of use at any time without advance notice. The subscriber consents to the change if he/she does not object by email within a period of 14 days.(2) German law applies to the present terms.
General Terms of Use for the Steganos Website
The Steganos website makes information and data available as well as information from other websites through hyperlinks (web links). This information and data are for information purposes only and the topicality, correctness or completeness of the information cannot be guaranteed.§ 1 Coverage
(1) Steganos is solely responsible for contents, which it provides, publishes and disseminates. The terms of use apply to the contents of the website www.steganos.com as well as all the subdomains belonging to it (hereafter grouped as "Steganos Website").§ 2 Liability
(1) Steganos is not liable for contents and programs disseminated on the Steganos website, nor for damage originating from them, unless such damage is caused by Steganos deliberately or through gross negligence. This applies to all types of damages, particularly damages which may develop as a result of defects, delays or interruptions in the transmission, of breakdowns in the technical equipment and services, incorrect contents, loss or deletion of data, viruses or in any other way from using this online offer.(2) Steganos takes no responsibility for the contents, accuracy, legitimacy and functionality of third-party internet sites, which can be accessed by links from the Steganos website. Page hits are made via links at the user?s own risk.
§ 3 Copyright
(1) Contents offered via the Steganos website are protected by copyright. Their use is subject to applicable copyrights. This website may not be changed, copied, republished, disseminated or stored without consent by Steganos. The material may be used solely for private, non-commercial purposes with strict consideration of copyrights.(2) The use of any software offered by Steganos for download is subject to the valid license conditions of the authorized supplier or the respective manufacturer (licensing agreement). These terms are transferred with the corresponding software as a file or are available upon request from the software manufacturer/authorized supplier. As a basic principle, the software cannot be installed without the user?s prior acceptance of the terms of the licensing agreement.
Steganos accepts no liability for damage, which results directly or indirectly from the use of downloaded files.
(3) Steganos is not responsible for interruptions in the quality of access due to force majeure or due to events, for which Steganos is not accountable, in particular the loss of communications networks and gateways. Steganos cannot guarantee that the internet site will function free of interruptions and errors and that any errors will be corrected. Similarly, there is no guarantee that the contents of the internet site are correct.
§ 4 Data Protection
(1) Steganos undertakes to adhere to the legal regulations regarding data protection. In particular, this refers to the General Terms of Privacy in this regard.
§ 5 Further Terms of Use
(1) For certain contents and offers of the Steganos website, further terms of use apply. These are available at the following links:
§ 6 Final Provisions
(1) Steganos reserves the right to amend the terms of use at any time. No express reference to a change in the terms of use will be effected. The user is to examine the terms of use periodically for changes. (2) These terms of use and all the legal relations between the users and the Steganos website are subject exclusively to German law. Should individual clauses of the terms of use be or become invalid, the validity of the remaining terms of use remains unaffected.
General Terms and Conditions of Steganos GmbH
§ 1 Subject matter of contract
These terms and conditions apply only if a contractual relation is entered into between Steganos and the customer through a contract of sale, e.g. the customer has acquired the software directly from Steganos or from the salesperson as a representative of Steganos. In the case of discrepancies, individually reached agreements have priority as long as they occurred in writing or are confirmed by Steganos.§ 2 Supply and Assumption of Risk
(1) Once transportation has begun, the customer assumes the risk. In the case of damage in transit, Steganos will assign the claims for insurance benefits to which the customer is entitled.(2) Steganos has to supply only machine-readable and simple documentation.
§ 3 Terms of payment
(1) Should the customer delay payment, Steganos may calculate interest at a value of 3% over the respective bank rate of the German Federal Bank. The customer reserves the right to establish that Steganos incurred no or only minor loss.(2) The customer is entitled to an offsetting of claims only if his/her counterclaim is undisputed or valid. Rights of retention on the part of the customer are ruled out insofar as they are not based on the same contractual relationship.
(3) The software supplied by Steganos remains the property of Steganos until payment is complete.
§ 4 Warranty
(1) The existence of errors conforms only to the software specifications and descriptions by Steganos. Special requirements, requests and ideas on the part of the customer become an integral part of the contract only with an express written agreement.(2) Steganos is entitled to effectuate the warranty by reworking, exchanging the software or supplying an update. The customer has to accept a circumvention solution until the error is eliminated in one of the following regular updates. Should Steganos not be in the position to eliminate the error by reworking or exchanging or supplying an update within a reasonable period in due consideration of the circumvention possibility, then the customer is entitled to a reduction in payment (abatement) or rescission of purchase (redhibition). Three error recovery attempts within a period of three months regarding the same defect are not considered unreasonable unless special circumstances exist, which make it infeasible for the customer to accept a further attempt at a correction of faults.
(3) Due to the well-known faultiness of the Windows operating systems and the variety of hardware being used, the irregularities arising from use of the software will not necessarily be founded in the software. Therefore, legal evidence applies so that the customer must prove unconditionally that irregularities that arise are based on errors in the software and that these were already present upon delivery. This applies particularly if the customer used the software improperly, in an unsuitable installation environment or not according to the recommendations of the appropriate installation environment, exposed it to improper external actions or made unauthorized changes to the software or hardware or operating system programs.
(4) In the case of the rescission of the contract, the customer is to surrender or destroy - allowed or not allowed - any copies produced of the software and documentation and to assure Steganos on oath that all copies have been surrendered or destroyed.
§ 5 Use of Software
(1) The customer?s rights and restrictions of use conform to §§ 69a ff of the German copyright law. Use of the software is however limited to the number of computers, for which a license was granted in the license document, and in the manner (network or separate installation for each PC), which is specified in the license document. During preparation of backup copies, the customer is obligated to reproduce and attach to the copy concerned the trademarks or copyright notices from Steganos.(2) The resale of the software is permissible in principle, provided that the customer does not keep any software and/or materials for him/herself and that any copies produced be destroyed or transferred to the buyer. Upon request, the customer is to make Steganos known to the buyer.
(3) In a departure from Section 5.2, the resale or the passing on of the software supplied to public authorities, universities and public schools as software delivered in a version specifically for public authorities and schools is only permitted to other authorities, universities or public schools. In all other respects, Section 5.2 applies.
§ 6 Third-party claims
(1) In the case where the customer informs Steganos as soon as possible of judicial measures directed against him/her by a third party due to alleged patent rights infringement through the software and/or its use and Steganos relinquishes exclusive control over the defense and all negotiations with respect to a settlement or a conclusion of the legal case, Steganos will arrange the legal defense at its own expense and will release the customer regarding any claims for damages and costs arising from this measure. Section 7 applies.(2) Upon issuing a provisional order against the customer, Steganos will acquire of its own choosing and at its own expense either the right of continued use of the software or will exchange the software and/or change it in such a manner that it no longer fulfills the facts of the case of injury. Should this not be possible with a reasonable expenditure at the sole discretion of Steganos, then Steganos will return the purchase price/compensation to the customer for the return of the software.
(3) The liability of Steganos due to compliance with the terms stipulated in this section is limited to the amount the customer paid for the software in question. The limitation of liability is however excluded should Steganos have acted deliberately or negligently or breached cardinal obligations.
§ 7 Limitations of liability
(1) Steganos is liable for defects in warranted characteristics, for deliberate acts and gross negligence as well as breach of cardinal obligations.(2) Furthermore, the liability of Steganos to the customer is limited to € 5,000.- per claim.
(3) In addition, Steganos is only liable to the extent, to which the damage at the time concerned was foreseeable and to the typically foreseeable extent.
(4) Steganos is not liable for the loss of data if the customer has not backed up his/her data daily as well as prior to interventions in the system and taken other reasonable measures.
(5) The preceding limitations of liability do not apply if Steganos is liable according to the Product Liability Act.
§ 8 Statute of Limitations
(1) Customer claims against the warranty and/or for compensation of damages fall under the statute of limitations after the expiration of six months from delivery of the software.§ 9 Other General Terms and Conditions
(1) Insofar as the software contains copyright protected material from other manufacturers and these manufacturers require the undertaking of their own regulations, in particular General Terms and Conditions, then these software regulations are attached and will be agreed upon between Steganos and the customer as a contract in favor of the manufacturer named in that regulation. Those regulations hereby enjoy priority regarding the software of the other manufacturer. Regarding the legal position of Steganos, those regulations are however solely supplementary to the existing General Terms and Conditions of Steganos.(2) Should the terms of those other regulations be ineffective, then regardless of the priorities governed in Section 9.1, the corresponding terms in the existing General Terms and Conditions that come closest to the ineffective regulations will apply.
§ 10 Final Provisions
(1) The customer's General Terms and Conditions do not apply.(2) Changes and additional agreements must occur in writing; this also concerns this written form requirement.
(3) Should a term in these conditions be or become invalid, ineffective or unexecutable, the parties undertake to replace these by a condition which, insofar as is possible, comes closest in legal terms to the economic purpose of the agreement.
(4) German law applies with the exception of international codifications such as CISG or UNCITRAL. Place of fulfillment and area of jurisdiction for legal disputes is Frankfurt a.M. unless a special area of legal jurisdiction - e.g. for enforcement proceedings - is designated.